Durban Labs, a leading digital dental laboratory in Canada, is hiring an Office Manager to run day-to-day administrative operations at our Toronto site. You’ll coordinate case intake, keep documentation accurate and up to date, and ensure smooth communication between dental offices and our lab technicians to keep work moving on time.
WHY DURBAN LABS:
- Leading, growing digital dental laboratory in Canada.
- Stable, supportive culture with hands-on impact.
- Competitive salary package and growth potential.
JOB DUTIES & RESPONSIBILITIES
- Manage inbound lab cases, scheduling, and end-to-end case intake coordination
- Maintain accurate case tracking, documentation, and data quality across systems
- Develop a working knowledge of our digital workflow across restorations and product types
- Provide administrative support to the digital/CAD-CAM department
- Coordinate timely, professional communication between dental offices and lab technicians
- Support general office operations: phones, email, supplies, filing, and appointment logistics
QUALIFICATIONS
- Office administration experience in a dental laboratory (required)
- Strong knowledge of dental terminology and lab case workflows
- Proficiency with computers and digital systems; comfortable learning new tools
- Excellent organization, attention to detail, and multitasking across multiple queues
- Clear written and verbal communication; professional client-facing demeanor
- Ability to work independently and collaborate effectively with technicians and managers
Job Types: Full-time
Schedule:
- 8-hour shift
- Monday to Friday
Experience:
- Administrative within a dental lab (Required)
Ability to commute/relocate:
- North York, ON M6M 4B8: reliably commute or plan to relocate before starting work (required)
Experience:
- Office management: 2 years (required)
Work Location: In person
